Clarity Survey: COVID-19 impact on Digital

The impact of the pandemic as an accelerator of digital technology uptake, investment and as a game-changer for Board and Executive attitudes to Digital has been reported consistently since as early as June 2020. We wanted to gain a more intimate understanding about how these reported changes are impacted your role as a Digital IT Leader and how you see the future.

 

Who is this Survey for?

This initial Survey is for Digital and IT leaders in the NHS. So, if you are a CIO, CDIO, CDO, CTO or CCIO working for any healthcare organisation then we are interested in your views.

 

The Survey should take you no more than 10 minutes to complete; perhaps a little longer if you choose to provide additional clarifications.

 

Why do you need to provide contact and role information?

We know that there will be differences across the spectrum of NHS organisations i.e. Commissioners, Acute Providers, national agencies and those involved in integrated care organisations such as STPs. There will also be differences across the country and by individual roles and we think it might be useful for you to benchmark your position against similar roles across the country. By providing your email address we can send you the outcome of this Survey, future Surveys and our Insights directly. Your information will not be shared and will be protected securely – and you can unsubscribe at any time. See our Privacy Policy for detailed information.

arrow&v

Section 1: About your COVID-19 Response

1.1 Which of the following areas of digital capability and readiness do you feel strongly supported your organisational response to COVID-19 and which areas need to be improved. Please tick as applicable:

Strategic capability planned or in place
Clinical systems
Board /Executive team support
Digital channels and communications capability
In-house capability
Data and Intelligence
In-house capacity
Commercial and procurement process
Existing infrastructure and BI systems/platforms
Vendor and external partner response and support
Existing vendor and external services partner relationships
1.2 My organisation and internal team were able to handle most aspects of our digital and information needs in-house (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
1.3 External consultancy support was not important or integral to our response to the pandemic (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)

Section 2: About your Digital Strategy

2.1 The circumstances surrounding C-19 have brought my organisation closer to achieving its current vision or strategy for digital health and care (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
2.2 A consequence of C-19 is that my organisation has deviated from or changed its priorities for the implementation of our digital strategy? (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
2.3 Senior stakeholders in my organisation recognise the value of investment digital health more now than before the C-19 pandemic (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
2.4 Barriers within my organisation to the adoption of new technology are now much lower as a result of the impact of C-19 (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)

2.5 Please indicate if the following implementation challenges were eased or have been intensified as a result of COVID-19:

Attitude to investment
Information Governance (data sharing and management)
Availability of funding
Recruitment and retention of IM&T staff
Commercial and procurement processes/ decision making
Technology and system assurance
2.6 My organisation’s Digital Strategy remains fit for purpose. (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)

Section 3: Your role and organisation

3.1 My role within my organisation is now seen as more important and critical to its future success (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
3.2 I am confident that my function will receive more resources to focus on strategic as well as tactical issues facing the organisation (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
3.3 I feel I am now more personally empowered to deliver my role and responsibilities (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)
3.4 I now feel I need more external specialist support and assurance to deliver my organisations digital requirements (please tick as appropriate. 1 = Strongly Disagree, 10 = Strongly Agree)

Thank you for completing our Survey. If you have provided your contact details you will be the first to receive the results and our Insight commentary.